NEW!

Introducing
tiered rewards.

The more check-ins, the more perks your patrons receive!

Player PAYBACK®

Play. Earn. Win.

The #1 loyalty program preferred by patrons boosts rewards for loyal customers of J&J Gaming and partnering establishments with a tiered program, based on patron check-in levels. Patrons can simply check in at the Player PAYBACK® kiosk with their mobile number to start earning toward the desired rewards level! Player PAYBACK® brings patrons into J&J Gaming partnering establishments to WIN BIG with location points, J&J points, and J&J Gaming sweepstakes.

Tiered Rewards

The rewards you deserve!

The more check-ins, the more perks loyal customers receive! Each level is dependent on the number of check-ins per quarter and unlocks additional perks for patrons to enjoy. The four reward levels a patron can achieve in the new tiered program are Member, Insider, Elite, or VIP. Continue checking in to boost your rewards level for the chance to access birthday and holiday rewards, new tier perks, and early access to new and discounted store items!

In addition to earning check-ins towards a desired tier level, Player PAYBACK® rewards patrons even further!

Location Points

Patrons have the opportunity to check in at each participating establishment to earn “Location Points” that can be redeemed for Match Play and other promotions. Location Points can only be redeemed at the establishment in which they were accrued. 

J&J Points

While checking in on the tablet, patrons can also play the “Featured Game” to earn J&J Points that can be redeemed for J&J items on the tablet. These points are universal and can be accrued and redeemed at any participating J&J establishment.

J&J Sweepstakes

With multiple sweepstakes for patrons to enter throughout each year, Player PAYBACK® offers patrons more chances to WIN BIG! Patrons can enter J&J Gaming sweepstakes through the kiosk at participating locations. View our most recent sweepstakes and more for additional information.

Check Your Status

Enter your 10-digit number and your check-in rewards level, J&J points, and location points will be shown below.

i

Not a member yet?

Register today by clicking the button below!

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An inside look

to J&J’s exclusive Player PAYBACK® rewards program. Where patrons can check-in and earn points towards exclusive J&J name-brand merchandise and multiple sweepstakes.

Player PAYBACK® Locations

      Player FAQs

      How do I qualify as a tiered rewards patron?

      Simply check-in at a participating Player PAYBACK® location and start working towards a desired reward level today! Each level is dependent on the number of check-ins per quarter and unlocks additional perks for patrons to enjoy. Patrons can receive up to 4 check-ins per day towards their reward level. Each quarter, your check-in balance will reset to 0 but you will maintain your reward level.

      What are the different reward levels?

      The four reward levels a patron can achieve in the new tiered program are Member, Insider, Elite, or VIP. Patrons have the chance to access birthday and holiday rewards, new tier perks, and early access to new and discounted store items based on their number of check-ins!

        Check-in Levels Per Quarter:
         Members: 0-119 check-ins
         Insider: 120-209 check-ins
         Elite: 210-299 check-ins
         VIP: 300+ check-ins
      How will I be notified of points awarded based on my tier level?

      When you have received a reward based on your tier level of Member, Insider, Elite, or VIP, you will be notified via text message from the J&J Gaming rewards team.

      Player PAYBACK® participants should enable text to ensure you receive all notifications. Points will be rewarded regardless of receiving a text message. Text messages will include information from the following: accessing a new tier level with instant win points, bonus points added for birthdays and holidays, and early access J&J updates.

      Holiday points include the following:

      January: New Year’s Day
      February: Valentine’s Day
      March: St. Patrick’s Day
      April: Easter
      May: Memorial Day
      July: Independence Day
      September: Labor Day
      October: Halloween
      November: Thanksgiving
      December: Christmas Day

      How do I register for the Player PAYBACK™ rewards program?

      Enroll in the program by completing and submitting the requested information on the tablet near the gaming area at participating locations, or through the “SIGN UP NOW” button above.

      Does it cost anything to become a member?

      There is no cost associated with registering and participating in the Player PAYBACK® program.

      How do I earn points?

      Once enrolled, you may “check-in” on-site at the Participating Location by entering your telephone number on the designated tablet. Location points are limited to one (1) check-in per person per day. Patrons can also earn J&J Points at participating locations by playing the featured game on the tablet (J&J Play) following a check in. Each patron is limited to one (1) J&J Play per hour, and a total of four (4) J&J Plays per day across all Participating Locations.

      Can I transfer points?

      Points cannot be shared between Location Points and J&J Points. Location Points can only be redeemed at the participating location where they were earned. J&J Points, however, can be earned and redeemed at any participating J&J location. Points also cannot be transferred between players.

      Do my points expire?

      Location Points and J&J Points do not expire. However, if a participating location decides to end the program, any Location Points accrued at that location will be void, but J&J Points will stay intact. Either party (the Participating Location or Terminal Operator) may cancel this program at any time.

      Who can register for the Player PAYBACK™ program?

      All patrons 21 and older can register for a Player PAYBACK® account, regardless if the patron intends to play the video gaming terminals or not. Per the rules and regulations, employees of the participating location and the immediate family members of each are not eligible to enroll in the program at the place they are employed. However, they are permi­tted to enroll at other participating locations. An “immediate family member” is defined to mean spouse, parent, grandparent, child or sibling. In-laws are not considered to be immediate family members.

      How many points do I currently have or what tier level do I fall under?

      Check your point balance and confirm your rewards at any time by entering your 10 digit number above and selecting “VIEW STATUS.”

      Who should I contact if there is a problem?

      • If there is a problem with your rewards account, please notify the employee to contact 855-752-9558, or reach out to rewards@jjventures.com and a Rewards team member will troubleshoot the issue.
      • If there is a problem with the on-site tablet, please notify the employee to contact 855-752-9558 and a J&J employee will service the tablet Mon-Fri 8am-5PM.

      To review rules and regulations, click here.

      More questions on J&J’s exclusive rewards program?

      Is gambling a problem for you or someone you know? Call or Text 1-800-522-4700 or click here for 24-hour help.

      Connect with a specialist now